SHIPPING INFORMATION

Mirasho orders are delivered Monday to Friday between 9am and 5pm. As every order is unique, shipping costs will vary depending on the size, weight and destination of your chosen items. For those last minute purchases, Express delivery might be available depending on select cities.

Depending on your location, we also offer a Flat Shipping Fee for orders above the following thresholds: USD 150.

This means you can purchase multiple pieces from multiple locations for one shipping fee. The amount of the Flat Shipping Fee is based on the lowest price shipping option available for the item in your order, which travels the farthest to reach you.

All relevant delivery options available for your order and to your destination will be displayed at checkout.

SHIPPING TIMES:

UPS or USPS STANDARD: delivery within 7- 10 Business days. Our brand partners might use different local shipping service provider.

SHIPPING TO USA:

Items being shipped to the USA will have tax added at the final stage of checkout. For international orders shipped to customers in the US, please be aware that US Customs may ask for your IRS, EIN or SSN number before enabling delivery to your address. You will normally have one week to provide this information before your order is returned to the Mirasho partner for a refund.

Please keep in mind that our shipping times should be used as a guide only and are based on time from dispatch. Mirasho cannot take responsibility for customs clearance delays or failed payment approval, though we will try to minimise any potential delays.

ORDER TRACKING

After placing an order, you will receive an email from us containing all the details of your purchase. We may also be in touch if we need further information to verify your payment. Once your order is approved, the relevant Mirasho brand partner will aim to dispatch it within 2 business days.

Depending on your location, delivery will normally take 7-10 business days from dispatch. We’ll be sure to keep you updated with tracking information and an estimated arrival date. You can also follow the delivery progress under ‘My Orders’ in your Mirasho account. If you order from multiple Mirasho brand partners, please keep in mind that your items will arrive separately. While we aim to always deliver within the specified times, we aren’t responsible for delays due to customs clearance or failed payment approval.

CANCELLATIONS

As your purchase will be prepared quickly for dispatch, please contact Customer Service at contact@mirasho.com as soon as possible to cancel or make any changes to an order. While we’re unable to cancel an order once it has been processed by a Mirasho brand partner, you can initiate a return.